Crowd Control Site Going Down for Maintenance

A little more than a year ago, we brought you Crowd Control, the world’s largest library of Pre-keyed Alpha stock footage. We’ve been proud to see the product used in live events, broadcast and the web.

One of the biggest challenges we’ve faced with Crowd Control has been delivery. The download speed is slow. We know this. In fact, most of our customer service issues are around the delivery, not the product itself. We have tried to work with our host to improve speed, but they have not been able to help us. So we’re done with them.

It isn’t fair to our customers who are paying good money for a product that they can’t get. I have lost a lot of sleep on this. Crowd Control is an awesome product – but no matter how good the product, it’s worthless if people can’t get it.

As of Friday, May 14, the Crowd Control site will go down as we migrate to a different host. We are working out the details now, but it is unknown exactly how long it will be down. We expect about 2-3 weeks, but we can’t be sure.

We are not a big company, and because we understand what it’s like for the little guy, we have tried to keep our prices very low so that you can get the job done on a limited budget. Most other companies charge six times what we do.

The flipside of that, however, is that we have limited resources, and need to find a solution that balances both speed and cost. We have over 45,000 clips (some as large as 2GB), so we have to find the best solution to make that happen. We do not want to raise prices, and will do everything in our power to avoid that.

So, what we ask from you is a little patience while we figure this out. If you have any questions or concerns, please feel free to contact us @ crowdcontrol (AT) allbetsareoff (DOT) com.

In the meantime, if you need clips, you have until end of day Wednesday, May 13 to download them.

Thanks for your understanding.

61 thoughts on “Crowd Control Site Going Down for Maintenance”

  1. Thanks Tim. It helps.

    And I haven’t thought about the case in at least 3 or 4 days. Not kidding. It pops up in my mind a lot as one of those lofty projects I only wish I could have made real. But I was just learning 3D animation back then, and was pretty idealistic. Oh and I actually had time to play around a lot more back then. Still, I think about it. It was a short story in much bigger universe I have in my head.

  2. Ciao Aharon, non so scrivere in inglese ma voglio dirti lo stesso che noi stiamo aspettando dalla Sicilia con molta pazienza il ritorno di CC. Grazie a CC noi abbiamo realizzato lavori di alto livello a basso budget. Questa è una rivoluzione! Il vostro lavoro da beneficio ad altri che si trovano ovunque nel mondo e che fanno il nostro mestiere. CC ha un valore incommensurabile.
    bello e brutto tempo non dura tutto il tempo. Non frustarti noi aspettiamo.

  3. Oh pain and suffering… well, I’m sure my pain and suffering isn’t nearly as bad as yours with this, but I AM in the middle of a project that could desperately use several pieces of your footage. But if the site isn’t up in the next few days/week, it will be too late, and I’ll have to go through someone else and pay a lot more with significantly fewer options for the walk cycles I need. Is there ANY way to access any of your footage in the interim? I’d much rather use your collection and give you my business.

    Even if it’s not ENTIRELY altruistic in nature, I wish you the very best of luck in conquering your demons with this transfer, and I keep checking every few hours to see if you’re back up. Oh, and it was good meeting you ever so briefly on the show floor at NAB this year… hopefully see you there again next year!

    And thank you for everything you do for the post-production world.

  4. Antonio – Sono allineare spiacente per la difficoltà. Ciò è stata un incubo per noi. Stiamo lavorando duro per muoverci in avanti, ma molto questa è una questione di tempo.

  5. Matt – Please contact us directly at CrowdControl (AT) AllBetsAreOff.com, and we might be able to help you. We are here for you, and will do what we can to help you with your project..

  6. “and I keep checking every few hours to see if you’re back up”

    …and here I thought I was the only one – lol

    I echo Matt’s thank for all you do to help others Aharon. Hope you’re back up soon.

  7. Aharon, is there a way to at least look at the library? We have some projects going on and would like to see if any of the footage on CC would work. Would save us from shooting our own.

  8. any word on a date….

    a comment about progress or your est would be helpful. If you know it will be a week or a month I can quit wasting time checking?

  9. I was just introduced to crowd control recently, I hadn”t had a chance to use it yet. But I eagerly await it’s return. In the meantime you have many tut’s for me to study and I totally appreciate it. So I have no complaints regarding when, when, when, crowd control will return, I’m just glad that it does excist, waiting patiently.
    Sincerely, Adobe Newbie

  10. Hello? Still out there Aharon?

    Can you just sell collections on DVD maybe? If not are their other sources for this kind of footage – anyone? We were thinking of making our own stock, but this would save sooo much time and I am sure Aharon would do a better job than I can.

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